Casinacho Casino Terms and Conditions

1. Definitions

In these terms, “we”, “us” and “our” refer to Casinacho Casino. “You” means the registered account holder. “Account” means the personal player account you create with us, and “bonus funds” means money credited under a promotion that remains subject to the conditions of that promotion.

2. Eligibility

You may open an account only if you are over 18, and you confirm this when you register. You are responsible for the accuracy of every detail you provide when you sign up and afterwards.

3. Your account

1. An account is created either through Google sign-in or by choosing a password linked to your e-mail address.
2. Registration usually also asks for personal details and a phone number, which must be accurate and kept up to date.
3. Your account can be used in the mobile browser on iPhone and Android as well as on desktop.
4. You keep your login details confidential and are responsible for activity on your account.

4. Deposits

You can fund your balance by card (Visa or Mastercard), bank transfer, Revolut, Apple Pay or Google Pay; in cryptocurrency, we accept Bitcoin, Ethereum, Litecoin and Tether. The minimum deposit with these fiat methods is typically €20. A single card deposit by Visa or Mastercard can be up to €2,000.

5. Withdrawals and verification

5.1 Verification is required before your first withdrawal. For this we typically ask for proof of identity, proof of address and proof of payment.
5.2 No withdrawal request below €50 can be placed. We pay out by bank transfer or in cryptocurrency, and fewer methods are available for withdrawals than for deposits.
5.3 Withdrawal limits are typically €1,000 per day, €3,000 per week and €10,000 per month.
5.4 Payouts in cryptocurrency reach you fastest; as a rule, they are completed within 24 hours.

6. Welcome package and bonuses

6.1 New account holders may claim a welcome package split across several deposits, with a combined value of up to €1,500 and 250 free spins. You choose the bonus at the moment of depositing.
6.2 Deposit one carries a 100% match up to €500 together with 150 free spins. Deposit two carries a 55% match up to €500 together with 100 free spins. Deposit three carries a 100% match up to €500, without spins.
6.3 Each welcome step usually needs a minimum deposit of €20.
6.4 Bonus funds are wagered, as a rule, 35 times the bonus amount before they can be withdrawn. Winnings from free spins are typically wagered 35 times as well.
6.5 Welcome bonuses are usually valid for 7 days. While playing with bonus funds, the maximum bet is typically €5.
6.6 Our other promotions follow the conditions published together with each offer. Our Sunday reload, for example, typically adds 25% with the code RELDAY.

7. Loyalty programme

Account holders progress through four loyalty tiers. The entry tier is Associate and the next one is Made Man. Each step up typically brings higher cashback and rakeback and faster payouts.

8. Deposit limits and self-exclusion

Self-exclusion is available whenever you need a firm break. Deposit limits are typically offered among the control tools linked to your account. Our Responsible Gaming page sets out this guidance in full.

9. Games

Our games are grouped into slots, live casino and instant-win titles, the last including our Casinacho Originals Plinko, Aviafly, Lucky Mines, Diver and Coinflip. They come from studios such as Pragmatic Play, Evolution and BGaming, and live tables include roulette, blackjack, baccarat and game shows.

10. Complaints and disputes

A complaint can be raised with our team through live chat or e-mail. Set out what happened, when it happened and, for a payment, the amount involved. A separate Dispute Resolution page is also linked in our footer.

11. Changes to these terms

We may amend these terms from time to time. The current version applies from the moment it is published, and your continued use of your account after a change means that you accept the updated terms.